Granite Air Center, LLC. is deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, graniteair.com, or interact with us through our services and communications.

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1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you contact us via our Website, phone, or email, we may collect personal details you voluntarily provide, including your full name, phone number, email address, physical address, and inquiry details.

• Automatically Collected Information: When you visit our Website, we may automatically collect information about your device and usage, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
   

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To Communicate with You: To respond to your inquiries, provide requested services, send administrative updates, and keep you informed regarding your account, case, or ongoing services.

• Customer Support & Service Delivery: To fulfill contractual obligations and provide technical or operational support.

• Marketing & Promotional Communications: With your explicit consent, we may send newsletters or updates via email or SMS. You can opt out of these communications at any time.

• Legal Compliance: To comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or administrative requests.
   

3. SMS Text Messaging Terms & Consent

When you provide your phone number and opt-in to receive text messages from Granite Air Center, LLC., you agree to the following terms:
 

• Voluntary Opt-In: Consenting to receive SMS messages is entirely voluntary and is not a condition of purchasing any goods or services.

• Message Content: Text messages sent may include service notifications, appointment reminders, case updates, customer care replies, or authorized marketing updates.

• Rates & Frequency: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on your interactions with us.

• Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a single confirmation message verifying your unsubscribe request.

• Customer Support: For SMS support or assistance, reply HELP to any text message or contact us directly at info@graniteair.com or 603-298-6555.
   

4. Strict Protection of Mobile / SMS Opt-In Data

Granite Air Center, LLC. respects your mobile privacy. We do not sell, rent, lease, trade, or share your personal information, mobile phone numbers, or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes.

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• No Third-Party Sharing for Marketing: Your mobile information and opt-in data are strictly confidential. Opt-in consent and phone numbers collected for SMS communication will never be shared, transferred, or sold to third parties, data brokers, or marketing partners.

• Service Providers: We may share information only with contractually bound third-party service providers (such as messaging platform providers or web hosting platforms) solely to operationalize and deliver our services to you. These providers are strictly prohibited from using your data for any independent or marketing purposes.

• Legal Disclosures: We may disclose your information only if required by law, regulation, subpoena, court order, or to protect the safety and rights of our company and users.
   

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
 

6. Your Privacy Rights & Choices

• Opting Out of SMS: Reply STOP to any text message to immediately discontinue SMS communications.

• Opting Out of Email Marketing: Click the "Unsubscribe" link at the bottom of any marketing email or contact us directly.

• Access & Correction: You have the right to request access to, correction of, or deletion of your personal information. To submit a request, please contact us using the information below.
   

7. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external sites. We encourage you to review the privacy policy of any third-party website you visit.
 

8. Children’s Privacy

Our Website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without verification of parental consent, we will take steps to remove that information immediately.
 

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
603-298-6555 or email us at info@graniteair.com

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Last Updated 10/14/2026