SMS TERMS & CONDITIONS

By opting in to receive SMS text messages from Granite Air Center, LLC., you acknowledge that you have read, understood, and agreed to the following SMS Terms & Conditions.

1. Consent for SMS Communication

By providing your mobile phone number and opting in through our web forms, paper forms, or verbal authorization, you explicitly consent to receive text messages (SMS and MMS) from Granite Air Center, LLC..

Voluntary Participation: Opting in to receive text messages is entirely voluntary and is not required as a condition of purchasing any goods or services.
Non-Sharing Commitment: Your mobile phone number and opt-in consent will never be sold, rented, leased, or shared with third parties, affiliates, or data brokers for marketing or promotional purposes.

2. Types of SMS Communications

Depending on your relationship with us and the choices you make, you may receive SMS messages including, but not limited to:

Service and account notifications
Appointment scheduling and reminders
Customer support replies and follow-ups
Billing alerts and payment inquiries
Operational updates or authorized promotional messages (where explicitly opted-in)

3. Message Frequency

Message frequency varies based on your interactions with us, the services you request, or your account activity. You may receive up to 5 messages per month concerning account alerts, support, or billing.

4. Rates and Costs

Message and data rates may apply to any text messages sent or received, depending on your mobile carrier’s plan. Granite Air Center, LLC. does not charge a separate fee for sending text messages, but you are responsible for any charges assessed by your wireless carrier. Please contact your mobile provider for details on your specific plan.

5. Opt-Out Instructions (How to Unsubscribe)

You may opt out of receiving SMS communications from us at any time:

Reply STOP: Text STOP to any text message you receive from us. You will receive a single automated confirmation message confirming that you have been successfully unsubscribed. No further messages will be sent unless you re-opt in.
Contact Support: You may also request to be removed from our SMS list by emailing us at info@graniteair.com or calling 603-298-6555.

6. Help and Customer Support

If you experience any issues or need assistance with our text messaging service:

Reply HELP: Text HELP to any message you receive from us for automated assistance details.
Direct Contact: Contact our support team directly via email at info@graniteair.com or by phone at 603-298-6555

7. Carrier Compatibility & Liability

Carriers are not liable for delayed or undelivered messages. T-Mobile, AT&T, Verizon, and other mobile wireless carriers are not responsible for performance delays or failures in message delivery beyond their control.